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Optical Management System

Optical ERP Solution

From Handwritten Rx Slips to Connected Optical Ops

Keep prescriptions, lab orders, and appointments in one audit-ready system. echoBitz builds Odoo optical solutions with AI Agents that flag lab delays and recommend reorder timing for fast-moving frames.

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Trusted by optical retailers and eye-care teams
Optical management dashboard for prescriptions, frames, lenses, and lab orders
Rx Hub Sphere, cyl, axis
Lab Desk Order to delivery
  • Rx Capture
  • Frame & Lens SKUs
  • Lab Order Status
  • Fitting & Delivery
  • Patient History & Warranty
The Problem

The Operational Friction Limiting
Your Growth

Paper prescriptions, disconnected lab calls, and shelf-only frame tracking cause Rx errors, delayed deliveries, and warranty disputes across busy optical counters.

Rx Data Errors

Sphere, cylinder, and axis values copied by hand introduce lens mismatches and remakes.

Clinical Risk

Opaque Lab Status

Frame sent to lab with no tracked stages so patients call daily for delivery dates.

Turnaround Risk

SKU & Stock Gaps

Frames and lens blanks tracked separately from orders leave counters selling unavailable combinations.

Inventory Risk

Warranty Disputes

Purchase dates and lens types lack structured records weakening claim resolution.

Service Risk
Enterprise Solutions

Optical Operations Built
with Odoo

Modernize optical retail with an integrated system that connects Rx capture, frame/lens catalog, lab orders, fittings, patient history, and warranty in one Odoo flow.

  • Capture Rx with precisionStructured sphere, cylinder, axis, and add fields reduce transcription errors.
  • Track lab orders end-to-endSent, processing, ready, and delivered stages keep staff and patients informed.
  • Honor warranties with proofSales, lens type, and delivery dates stay on the patient timeline.
Experience Optical ERP

Rx Records

Structured Data Clinical Accuracy

Lab Remakes

−40% vs. Manual Rx Entry

Delivery Promise

Clear Stage-based lab tracking

Optical Insights

Live Analytics Frames, lenses, lab TAT
Module Overview

Optical Modules Quick Overview

A connected optical stack for Rx records, frame/lens inventory, lab workflows, fittings, patient history, and warranty administration.

Rx Capture

Sphere, cylinder, axis, PD, and add values with validation rules.

Benefit: Fewer Lens Errors

Frame & Lens Catalog

SKU attributes, coatings, indexes, and stock by branch.

Benefit: Sell What Is Available

Lab Order Desk

Work orders to internal or external labs with stage tracking.

Benefit: Predictable Turnaround

Fitting & Delivery

Appointments, adjustments, handover, and customer sign-off.

Benefit: Smoother Patient Experience

Patient History

Past Rx, purchases, exams, and communication on one profile.

Benefit: Informed Consultations

Warranty & Claims

Coverage rules, claim intake, and replacement workflows.

Benefit: Fair Resolution
Enterprise Analytics

Redefining Optical Operations

Move from Rx photocopies and lab phone chasers to a unified optical ecosystem designed for clinical accuracy, lab visibility, and patient trust.

Deploying echoBitz Enterprise
Legacy Operations

Fragmented Efficiency

Handwritten prescriptions, shelf tallies, and verbal lab updates defined the traditional optical retail landscape.

  • Manual Rx transcription & remake costs
  • Untracked lab stages and patient follow-ups
  • Offline warranty notes and disputed claims
Traditional optical shop with paper prescription slips
Rx Remake Rate 8%
Lab Callbacks 5×
Modern optical operations with echoBitz dashboard
Optical Sync Active Rx–Lab–Delivery Synchronization
echoBitz Era

Strategic Workflow Integration

Transitioning to optical-first Odoo meant precision at every touchpoint from exam to frame selection to lab delivery.

  • Unified Patient RecordsRx, orders, and fittings stay attached to one customer timeline.
  • Transparent Lab StagesEvery work order shows status before the patient asks.
  • Warranty IntegrityClaims link to sales and lens specs you can audit.
40% Fewer Lab Remakes
2× Lab Visibility
100% Rx Traceability
Strategic Advantages

Why echoBitz for Optical Excellence

Precision-Engineered Optical Workflows

Run single practices and chains with workflows that match how patients are examined, fitted, and served. From Rx schemas and lens catalogs to lab integrations and warranty rules, we configure Odoo to your optical operation.

  • Structured Rx & PD Fields
  • Frame/Lens Attribute Catalog
  • Role-Based Clinical Access
  • Multi-Branch Optical Rollout

Practice Intelligence

See lab TAT, remake rates, frame mix, and repeat patients by branch and optometrist.

Enterprise Ecosystem Connectivity

Native Odoo links to accounting, inventory, and CRM for a single optical truth.

Continuous Operational Excellence

Support from specialists who understand Rx accuracy, labs, and retail optical pressure.

Enterprise Suite

Unified Optical Ecosystem

echoBitz bridges clinical capture and retail fulfillment so Rx, lab, inventory, and finance data stay aligned.

Clinical & Rx Admin

Exams, prescriptions, and patient documents with order linkage.

Financial Accounting

Frame, lens, and service sales post cleanly into Odoo ledgers.

Sales & Lab Performance

Track mix, margin, remakes, and turnaround by SKU and branch.

echoBitz Step towards Growth Core Optical

CRM & Patients

Profiles, visit history, and reminders for recalls and upgrades.

Lab Operations

Internal and vendor lab orders connected to every sale.

Inventory Desk

Frames, lenses, and accessories with branch-level stock.

FAQ

Frequently Asked Questions

Have questions about Rx capture, frames, lenses, lab orders, warranties, or Odoo optical setup? Here is what optical teams usually ask before starting.

Talk to an Optical Expert

It is an Odoo-based solution for Rx capture (sphere/cyl/axis), frame and lens SKUs, lab order status, fitting and delivery, patient history, and warranty handling in one connected workflow.

Yes. Sphere, cylinder, axis, PD, and add values can be captured with validation to reduce transcription and lens errors.

Yes. We configure stages from order sent through processing, ready, and delivered so staff and patients have clear timelines.

Yes. Purchase date, lens type, and coverage rules stay on the patient record for faster claim resolution.

Yes. Frame and lens stock, sales, and payments can feed inventory and accounting without duplicate entry.

A single-store setup can start after discovery. Multi-branch catalogs, lab vendor flows, Rx migration, and custom warranty rules may need additional sprints.