Catalog & Order-in-Chat
Customers browse your catalog and complete orders without ever leaving WhatsApp.
WhatsApp Business API
Beyond Broadcast Lists:
Beyond Broadcast Lists:
WhatsApp That Closes the Loop.
The WhatsApp AI Agent answers questions, shows your catalog, and completes orders. It works right inside the chat your customers already have open, on the channel they check more than email.
Start Consultation
Live WhatsApp Flow
Hi, is the blue sofa still available and how much for delivery to Austin?
echoBitz WhatsApp Agent
Yes, in stock. Delivery to Austin: $45, 3-5 business days. Want me to send the catalog link to place the order right here?
Yes, send it over and hold the sofa for 24 hours.
WhatsApp AI Assistant
Architected for Messaging
Moving beyond one-way broadcasts into two-way, transaction-ready conversations.
Proactive Order Updates
Shipping, delivery, and status updates go out automatically on approved message templates.
Human Handoff on WhatsApp
Complex requests move to a live agent inside the same thread, with full context intact.
Opt-In Compliant Messaging
Every conversation respects WhatsApp Business API opt-in and messaging window policies.
Our Capabilities
Engineered for the Modern WhatsApp Storefront
Core Module
WhatsApp Business API Integration
Connects directly to the official WhatsApp Business API, so every message, template, and catalog item stays fully verified and compliant.
- Verified business profile setup
- Approved template message library
82%
Read + Reply Rate
Multilingual Conversations
Detects and replies in the customer's language automatically, ideal for global and multi-region WhatsApp audiences.
English
Español
Mandarin
Français
Self-Learning FAQs
Common questions get sharper answers automatically as more conversations come in.
Cart Recovery Follow-Ups
Sends a compliant, well-timed nudge when a customer stalls mid-order in chat.
From One-Way Broadcasts to Closed-Loop Orders
See how the WhatsApp AI Assistant changes conversion on your highest-engagement channel.
82%
Read + Reply Rate
Share of customer messages read and answered within the first minute.
27%
Order Conversion Lift
Increase in chat-to-order conversion after enabling catalog and order-in-chat.
Channel Response Comparison
Monthly Order Lift
+$64,500 / estimated avg.
Based on 27% higher chat-to-order conversion across a typical WhatsApp inquiry volume.
Versatile by Design
One WhatsApp number, configured for any business you run.
E-commerce and Retail
Lets shoppers browse your catalog, ask about stock, and check out entirely inside WhatsApp, with order status updates sent automatically.
- In-chat catalog & checkout
- Automated order status updates
Works Inside Your Existing Stack
echoBitz connects the WhatsApp AI Assistant directly to your current commerce and support tools. No platform migration required. It goes live from day one.
S
Salesforce
Z
Zendesk
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HubSpot
Slack
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Shopify
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Intercom
Meet your customers
where they already are
Get a tailored WhatsApp rollout plan built around your catalog and order flow and start closing conversations in-chat from day one.