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Bot & Community AI

Beyond a Static Bot:
Telegram That Actually Helps.

The Telegram AI Agent runs as a real bot inside your channel or group. It answers questions, runs commands, and pulls in live data instead of a menu of buttons that dead-ends the moment someone asks something unexpected.

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Live Telegram Flow

/status ORD-7734 where's my order at?

echoBitz Telegram Agent

Order #7734: shipped today, arriving in 2-3 days. Tap below for live tracking or to message support directly.

Can you notify me the moment it's out for delivery?

Architected for Community

Moving beyond static button menus into a bot that actually understands requests.

Natural Commands & Chat

Understands plain-language questions alongside slash commands, no rigid menu required.

Group & Channel Broadcasts

Sends targeted updates to channels and groups while still handling 1:1 questions in DMs.

Inline Keyboards & Actions

Real buttons and quick actions let users act instantly, backed by live account data.

Governed Bot Permissions

Bot actions are scoped per group and per user, with sensitive requests routed to a human.

Our Capabilities

Engineered for the Modern Telegram Bot

Core Module

Telegram Bot API Integration

Built on the official Telegram Bot API, with support for commands, inline keyboards, and rich media so the bot feels native to the app.

  • Custom slash command library
  • Inline keyboard quick actions
Telegram AI Assistant answering a user command
79% Self-Serve Resolution

Multilingual Communities

Detects and replies in each member's language automatically, ideal for global groups and channels with mixed audiences.

English Español Mandarin Français

Self-Learning Responses

Answers get sharper automatically as more community questions come through the bot.

Moderation Assist

Flags spam and off-topic messages in groups automatically, keeping communities on track.

From Menu Bots to Real Conversations

See how the Telegram AI Assistant changes engagement for community and support teams.

79%

Self-Serve Resolution

Share of Telegram questions resolved fully by the bot, no moderator needed.

5x

More Requests Handled

Increase in daily requests handled after moving from a static menu bot to AI.

Response Time Comparison
Human Moderator Reply 25 min
Telegram AI Assistant Instant
Monthly Coverage Gain
24/7 always-on coverage

Based on the bot handling routine requests around the clock across every group and channel.

Versatile by Design

One bot, configured for any group or channel you run.

E-commerce and Retail

Lets customers check order status and browse restock alerts by command, with promotional updates pushed to your channel.

  • Order status by command
  • Restock & promo channel alerts
echoBitz Telegram AI Assistant deployed for a retail community channel

Works Inside Your Existing Stack

echoBitz connects the Telegram AI Assistant directly to your current commerce and support tools. No platform migration required. The bot goes live from day one.

S Salesforce Z Zendesk H HubSpot Slack S Shopify I Intercom

Give your Telegram community
a bot worth using

Get a tailored Telegram bot rollout plan built around your channel or group and start resolving requests automatically from day one.